Privacy Policy

Contemporary open-plan living and dining area styled with boucle furniture, a marble kitchen island, black sideboard, and soft ambient lighting by Let’s Style Interiors

Introduction

Let’s Style Interiors (“we”, “us”, or “our”) ABN 56621 814 337 is committed to protecting your privacy. We are an Australian-based business and take your privacy rights seriously. This Privacy Policy outlines what information we collect from you, how we use and store it, and how we protect it when you use our website or services. It also explains your rights to access, correct, or delete your information. By using our website, you agree to the terms of this Privacy Policy

This Privacy Policy follows and is bound by the Australian Privacy Principles (APP) set out by the Australian Commonwealth Government for the handling of Personal Information under the Privacy Act 1998 (Cth) (‘Privacy Act’) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth) (‘PAEPP Act’). The 13 Australian Privacy Principles set out in the Privacy Act and the PAEPP Act regulate the collection, use, storage and disclosure of personal information, including sensitive information, by Australian businesses and by some government agencies. We respect your rights to privacy under the Privacy Act and we comply with all the Privacy Act’s requirements with respect to the collection and management of personal information.

Information We Collect

We only collect personal information that you choose to provide or that is necessary to deliver our services. The types of information we collect include:

• Contact Details: Information such as your name, email address, and phone number – for example, when you fill out our contact form, request a quote, or sign up for our newsletter.

• Communications: Any other information you voluntarily provide to us, such as the content of messages or inquiries you send through our forms or via email (for instance, details about your project or property when you request our interior styling services).

• Website Usage Data: When you visit our website, we automatically collect some non-personal data through cookies and analytics tools. This may include your IP address, browser type, device information, and browsing actions (e.g. pages visited and time spent on the site). This information is generally not used to identify you and is collected to help us understand how visitors use our site and to improve your experience.

How We Use Your Information

We use the information we collect from you for the following purposes:

• To Provide Services and Respond to You: We use your contact details and any information you’ve provided to respond to your inquiries, provide quotes, schedule consultations, and deliver the interior styling services you request.

• To Send Newsletters and Updates: If you subscribe to our mailing list, we will use your email address to send you our newsletter, design tips, special offers, or other updates. You can opt out of these communications at any time.

• To Improve Our Website and Services: Information about how you use our website (via cookies and analytics) helps us understand user interests and improve our site’s layout, content, and services. This data guides us in making our website more user-friendly and relevant to our visitors.

• To Process Payments: If you engage our services that involve payments (for example, using a pay-later option or online payment), we may use the necessary personal information to process transactions. (Note: We typically use trusted payment processors for handling financial information.)

• To Comply with Legal Obligations: In certain cases, we may use or retain your information to fulfill our legal and regulatory obligations, such as record-keeping, or to resolve disputes, prevent fraud, and enforce our agreements.

We will not use your personal information for purposes other than those above without your consent, and we do not engage in direct marketing to you unless you have given us permission (such as subscribing to our newsletter).

How We Protect Your Information

We take the security of your personal information seriously and implement a range of measures to safeguard it:

• Secure Storage: Personal information you provide to us is stored on secure servers or systems. We use up-to-date security technologies and practices – such as encryption, firewalls, and password protection – to prevent unauthorised access, alteration, or disclosure of your data. For example, our website is protected by SSL encryption to secure data transmission.

• Limited Access: We ensure that only authorised personnel (such as our team members or service providers who need the information to perform their duties) have access to your personal information. All employees, contractors, and service providers who handle personal data are expected to maintain its confidentiality and security.

• Retention Practices: We only keep your personal information for as long as necessary to fulfill the purposes we collected it for, or as required by law. When we no longer need your information, we will take reasonable steps to destroy it or de-identify it securely. For instance, if you unsubscribe from our newsletter or your inquiry has been resolved, we will remove or anonymise your contact details in our active systems after a reasonable period.

While we strive to protect your information with strong security measures, please note that no method of transmission over the internet or electronic storage is 100% secure. However, we continuously review and improve our practices to ensure your personal data is as safe as possible.

Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and help us analyze web traffic. Cookies are small text files placed on your device when you visit a site. They allow us to recognize your browser and remember certain information. For example, cookies can remember your preferences or settings on our site so you don’t have to re-enter them each time, and they help us understand which pages of our website are most useful or popular to visitors.

We also use third-party analytics tools, specifically Google Analytics, to collect information about how visitors use our site. Google Analytics uses cookies to gather data such as your IP address, browser type, pages visited, and time spent on the site. This information is transmitted to Google and aggregated to provide insights into website traffic and usage patterns. We use these insights to improve the content and functionality of our website. Importantly, the analytics data we collect does not identify you personally – it provides general information about website usage.

By using our website, you consent to the use of cookies and analytics as described above. You have choices regarding cookies and data collection: you can set your web browser to refuse or delete cookies if you prefer, though note that doing so may affect the functionality of our site (for example, some parts of the site might not remember your preferences). If you do not want Google Analytics to be used in your browser, Google provides an opt-out tool you can install.

Disclosure to Third Parties

We value your privacy and do not sell, rent, or trade your personal information to unrelated third parties for their marketing purposes. We only share your information with third parties in a few specific situations, outlined below:

• Service Providers: We may share your information with trusted third-party companies that help us run our business and provide services to you. This includes, for example, our website hosting provider, our email newsletter platform, analytics services (like Google Analytics), or payment processors that handle transactions for us. These service providers only receive the information necessary to perform their functions, and we require them to protect your personal information and use it only for the purpose of providing their services to us. Some of these service providers may be located outside Australia (for instance, our email or analytics providers might operate from the United States or other countries), but regardless of location, they are obligated to handle your data securely and in accordance with this Privacy Policy.

• Legal Requirements and Protection: We may disclose your personal information if we are required to do so by law or legal process. For example, we might need to share information in response to a court order, subpoena, or a request from law enforcement or regulators. We may also share information when we believe in good faith that disclosure is necessary to protect our rights and property, enforce our terms and conditions, or protect the safety of our customers or others.

• Business Transfers: In the unlikely event that Let’s Style Interiors undergoes a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or successor as part of that transaction. If such a transfer occurs, we will ensure that your information remains protected and is used in accordance with this Privacy Policy (unless you consent to new terms).

Aside from the situations above, your personal information will not be shared with any other third parties without your consent.

Accessing and Correcting Your Information

Your rights: You have the right to access the personal information we hold about you and to request corrections or updates if you believe it is inaccurate, incomplete, or out-of-date. You also have the right to request that we delete the personal information we hold about you, subject to certain exceptions (for example, if we are required to keep certain data for legal compliance or legitimate business purposes).

• Accessing Your Data: If you would like to know what personal information we have about you, you can contact us (see the “Contact Us” section below). We will provide you with access to your data, usually within a reasonable time frame. In some cases, we might need to verify your identity before releasing information to ensure we don’t disclose personal data to the wrong person.

• Correcting Your Data: If you believe that any information we have about you is incorrect or incomplete, please let us know. We will promptly update or correct the information as needed. Our goal is to ensure that the personal data we hold is accurate and up-to-date.

• Deleting Your Data: If you wish to have your personal information removed from our records (for instance, you want us to delete your contact details and communications), please contact us with your request. We will delete your information from our active databases unless we are required to retain it by law or for legitimate business reasons. If complete deletion is not possible (for example, information stored in backups), we will anonymise or secure it to the extent possible.

• Opting Out of Communications: If you are subscribed to our newsletter or any marketing communications, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of those emails. You may also contact us directly to request removal from our mailing list. Once you opt out, we will stop sending you non-essential communications, though we may still send you service-related messages if they are necessary (for example, communications related to any ongoing services or transactions you have with us).

We will not charge you for making an access or correction request in most cases. However, if your request is unusually extensive, we may ask for a fee to cover the cost (as permitted by law), but we will discuss this with you first. We are committed to responding to all legitimate requests and concerns in a timely and respectful manner.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “last updated” date at the bottom of this Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If we make significant changes to the way we treat your personal information, we may provide a more prominent notice (such as a banner on our website or an email notification, if appropriate). However, your continued use of our website after any update to the Privacy Policy will signify your acceptance of the changes.

This Privacy Policy was last updated on April 29, 2025.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us. We are here to help and address any issues you may have. You can reach us at:

Email: enquiry@letsstyleinteriors.com.au

We will do our best to respond promptly to your inquiry and work with you to resolve any concerns about your privacy. Your trust is important to us, and we welcome your feedback regarding privacy matters.