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Frequently Asked Questions

What is property styling?

 

Property styling is the process of furnishing and decorating a home for sale to improve its visual appeal and market performance. Our curated styling helps potential buyers emotionally connect with the space, often resulting in a faster sale and stronger offers.

 

 

How long is the hire period?

 

Our standard hire period is up to 6 weeks. During select promotional periods, we offer extended hire of up to 8 weeks.

The hire term ends when the property is sold, unconditionally under offer, or the maximum hire term is reached — whichever comes first.

 

 

Do you offer rebates if the property sells sooner?

 

No. We do not offer rebates or partial refunds if the furniture is collected before the end of the hire period.

 

 

Can I extend my hire period?

 

Yes, we offer hire extensions for up to a total maximum of 12 weeks.

• A weekly extension fee applies

• A minimum of 2 weeks per extension is required

• All extensions are subject to availability and must be confirmed in writing

 

We recommend contacting us at least 7 days before your hire ends to arrange an extension.

 

 

What are your payment terms?

 

Full payment is required at the time of booking. Installation dates are held for a maximum of 24 hours without payment.

 

We accept the following payment methods:

• EFT (Bank Transfer)

• Credit Card (surcharge applies as noted on your invoice)

• PayID (available upon request)

• PayLater via Elepay (subject to approval)

 

 

Can I choose the furniture and décor items?

 

We do not offer client-led selection of individual pieces. Our qualified stylists will curate a tailored design to best complement your home’s layout, style, and target buyer demographic.

 

 

How long does installation take?

 

Most installations are completed in one day, depending on property size. Our team manages all logistics including delivery, styling, and removal.

 

 

Do you offer furniture hire only?

 

We offer complete styling services, including furniture hire, curation, delivery, installation, and removal. We do not offer furniture hire alone without styling.

 

 

What areas do you service?

 

We style homes across Sydney including the Eastern Suburbs, Inner West, North Shore, Western Sydney, and selected regional areas upon request.

 

 

Can I live in my property while it’s styled?

 

We style both occupied homes and vacant properties. While vacant homes allow for full styling and optimal presentation, we also offer tailored styling solutions for owner-occupied properties. Please contact us to discuss the best approach for your home. Bond payment is applicable for occupied homes. 

 

 

What happens at the end of the styling period?

 

We’ll contact you before the hire term ends to arrange collection or discuss an extension. Styling items will be collected promptly by our logistics team.

 

 

Is the property insured during styling?

 

We hold public liability insurance. However, it’s the property owner’s responsibility to ensure home insurance is active during the styling hire period.

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